Frequent Asked Questions and Answers
I want to provide you with answers to frequent asked questions that our customers ask, this way you can get to know Whole Blossoms a little more.
Q: If I Want to Purchase Assorted Colors, Can I Select the Colors I Want?
A: Absolutely! There is a Comments box provided during the checkout process that can be used to specify colors you would like in your order. Let us know in your comments that you would like that item to be a different mix.
Q: If My Event Is On a Saturday or Sunday, When Should MyÂ Flowers Be Delivered?
A: It is recommended that you schedule delivery of your wholesale flowers to occur a few days prior to your event. For weekend events, we suggest a Wednesday orÂ Thursday delivery. This will provide time to rehydrate your flowers and allow for some blooming as most wholesale flowers are shipped with closed buds. Â Please note that while flowers are shipped from farms timely to ensure on-time deliveries, there is a remote possibility that orders may be delayed while in transitÂ due to uncontrollable factors resulting fromÂ weather, flight delays, customs inspections, etc.
Q: If I Order My Flowers for Wednesday or Thursday Delivery, Will They Be Fresh for My Event?
A: Absolutely! Our flowers come directly from the farms to you and will be 5-10 days fresher than flowers purchased in local markets, or from online importers/wholesalers who store bulk flowers in coolers in Miami for 2-5 days prior to being shipped to you.
Q: How Long in Advance Can I Order My Flowers?
A: The sooner the better! To ensure availability, we recommend placing your order at least one month in advance. However, you can place regular orders up to 7 days prior to the delivery date and for an additional fee, place Rush Delivery orders by calling our toll Free number: 1-877-WOW-BLOOMS. Rush deliveries can be accommodated in as short as 1-2 days depending on farm location, delivery locationÂ and availability.
Q: Do Prices include shipping?
A: Yes. Where indicated, product pricing includes Free Shipping for deliveries made within the continental US. Deliveries made outside the continental US such as Hawaii, Alaska,Â and Canada are assessed a shipping surcharge.
Q: How Can I Check My Order Status?
You will receive an order confirmation via email immediately after placing your order. Later, 1-2 daysÂ prior to your delivery date, your order tracking number(s)Â will be emailedÂ to youÂ with instructions on how to track your order.
Q: Do I Need to Sign or Be Present for My Flower Delivery?
A: Yes, flower deliveries require a signature. Generally, FedEx will not leave boxes due to risk of theft or outdoor temperature which can prematurely wilt flowers. If you or someone will not be available, we recommend having the flowers delivered to your work, neighbor or local FedEx Kinkos station where an authorized signer will be available.
Q: What Day should I Schedule my Wedding Flowers to Arrive?
We recommend scheduling your delivery date to occur 2-4 days prior to your wedding or event since your wedding flowers will need to be hydrated and conditioned. The additional days will also provide some cushion to mitigate any delays while your order is in transit. Note that while flowers are shipped from the farms to arrive on your chosen date, delays with FedEx, USDA and US Customs may result in receiving your order 1-2 days before/after your intended delivery date.
Q: Can I Change My Order Once the Order Is Already Placed?
A: Yes. If you wish to change something on your order, pleaseÂ call and request changes at least 7 business days prior to the scheduled delivery date.